Privacy Policy
RoboInc ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.roboconinc.com] or purchase our products (mini-crane, mini-loader, transporter, servicer). By using our services, you agree to this policy.
Information we collect
- Personal Information: Name, email, phone, shipping/billing address, payment details.
- Technical Data: IP address, browser type, device information, pages visited.
- Business Information: Company name, job title (for B2B customers).
- User-Generated Content: Reviews, feedback, or support inquiries.
- Cookies & Tracking: As detailed in our Cookies Policy.
How We Use Your Information
- To process orders, payments, and shipments.
- To provide customer support and respond to inquiries.
- To improve our website, products, and services.
- To send marketing communications (with consent).
- To comply with legal obligations (e.g., tax, safety regulations).
- To analyze usage trends via anonymized data.
Information Sharing
We do not sell your personal data. We share information only with:
- Service Providers: Payment processors, shipping carriers (e.g., FedEx, DHL), cloud hosts (AWS).
- Legal Authorities: If required by law (e.g., product safety investigations).
- Business Transfers: In case of merger, acquisition, or sale of assets.
Data Security
We use industry-standard encryption (SSL/TLS), secure servers, and access controls to protect your data. However, no internet transmission is 100% secure.
Your Rights
- Access: Request a copy of your data.
- Correction: Update inaccurate information.
- Deletion: Remove your data (subject to legal retention).
- Opt-Out: Unsubscribe from marketing emails.
- Complaint: Contact your local data protection authority.
International Data Transfers
Data may be processed in countries outside your residence (e.g., the U.S.). We ensure transfers comply with GDPR/CCPA via Standard Contractual Clauses (SCCs).
Children’s Privacy
Our services are not for children under 13. We do not knowingly collect data from minors.
Changes to This Policy
Updates will be posted on this page with a revised "Effective Date."
Contact Us
- Email: desk@roboconinc.com